Gaming is entertainment, not an obligation — and with that belief, ek22 always stands by players in Bangladesh. We want you to enjoy yourself within your limits and never feel pressured.
Ek22 believes gaming should always be enjoyable and controlled. The following principles apply to every player on our platform.
You must be at least 18 years old to open an account at ek22. Age verification is mandatory during registration. We take strict measures to prevent minors from using the platform. Parents are encouraged to enable parental controls on their children's devices. If a minor's account is identified, it will be closed immediately and any related transactions will be cancelled.
You can set your own daily, weekly, or monthly deposit and wagering limits. Once set, these limits take effect immediately, and a waiting period applies before they can be increased. Never bet beyond your financial means — gaming is for entertainment, not a source of income. Keeping your budget in check will give you an enjoyable experience in the long run. These limits can be changed or reduced at any time from your ek22 account settings.
Extended uninterrupted gaming can be harmful to your health, so taking regular breaks is essential. You can set a daily limit on how long you use the platform. Once the set time is up, the system will automatically alert you. Balance gaming alongside time with family and friends, work, and study. Proper time management is the foundation of responsible gaming.
If you feel gaming is getting out of your control, use the self-exclusion option. This feature allows you to temporarily close your account for a set period (from 7 days up to 5 years). No promotional messages will be sent while self-exclusion is active. Reactivating your account during this period is not possible, which helps you take a genuine break. Contact our support team to learn more about this process.
There are common signs that gaming may be becoming a problem — such as repeatedly playing to recover lost money, neglecting family or work because of gaming, and spending beyond your budget. If you notice these signs in yourself, take a break immediately and seek support. ek22 never wants gaming to have a negative impact on your life. Acknowledging the problem is the first step toward a solution.
The ek22 support team is always ready to help with any gaming-related concerns. Professional mental health and addiction counselling services are available in Bangladesh — seek them out if you need to. Talk openly with family or trusted friends about your gaming habits. Remember, asking for help is not a sign of weakness — it takes courage. Reaching out to our support email will be handled with full confidentiality.
Small daily decisions are what keep your gaming experience positive over the long run.
Always treat gaming as a form of entertainment. Continuing to play in hopes of recovering lost money is a dangerous habit. Before each session, remind yourself that it is purely for fun.
Set aside a specific amount of money before each gaming session and do not exceed that limit. Never spend money meant for emergencies, savings, or family needs on gaming. When your budget runs out, end the session — wait until the next day.
Take at least a 10–15 minute break every hour. Get up, walk around, drink some water, or do something else. During long sessions, focus fades and decision-making weakens, which can lead to overspending.
Gaming while angry, sad, or stressed makes it harder to make sound decisions. In that state, the tendency to take excessive risks increases. Gaming when you are in a calm state of mind makes the experience far more enjoyable.
If you start hiding your gaming habits from family or friends, that is a warning sign. Have an open conversation and seek their support if needed. Maintaining healthy relationships is far more important than gaming.